(866) 496-5784

Huge Summer Blowout Sale!Prices as marked. Until Sunday remaining.
FREE Shipping
on everything. Save 2% on HDTVs & Appliances!Ends Sunday at midnight. ♦ Coupon Code: PAYCHECK ♦ Click for details.
Document not found
Earn one point for every dollar you spend on merchandise. Learn more »

Welcome to the Help Center

Here, you'll find quick answers to common questions. Don't worry, if your question is not listed, a sales associate will be glad to assist you.

How do I contact you? One moment, please... What are your business hours? Our office hours are 10:00am-8pm Su-Th, 10:00am - 2pm Fri. For your convenience, our website is available to serve you 24/7. You may also contact us via e-mail and we will respond within 24 hours. What is your return policy? One moment, please... What is your shipping policy? One moment, please... How much money does shipping insurance cost? We do charge shipping insurance on select merchandise being delivered to select locations. For the most accurate delivery quote call 866.496.5784 to speak with a sales representative. Do you charge sales tax? We only charge sales tax on orders shipping to New Jersey or Rhode Island. The rate on these orders is 7% of the entire purchase. What forms of payment do you accept? We accept Visa, MasterCard, Discover, AmericanExpress, Certified Check, Money Order & Wire Transfer. Can I pay with more than one Credit/Debit Card? You may pay for your order with multiple credit cards, however, you would have to call a support representative to do so. Our website does not yet have this functionality. Is my order in stock? On your product's page, the Availability of the product is located beneath the price. What is the condition of my product? On your product's page, the Condition of the product is located beneath the price. Do you match the prices of your competitors? Our prices are too low to offer any further discounting. Do you offer volume discounts? Volume discounts may be available. Please contact us for more information. Do you guarantee the prices of your products? No, if the price of your product is changed after your order is shipped we cannot adjust the price on your order. When will my order ship? If the items you've ordered are in stock, your order is likely to ship from the warehouse within 48 hours. Once your order ships, we will notify you via e-mail. When will my order arrive? Please login to your account to track your order. How can I track my order? Visit your orders page and select the order you'd like to track. Click on the order and then click on the "Track Your Package" link. I have not received my entire order. Your order may have been shipped in multiple shipments. Please log in to your account to view all of your tracking numbers. If the carrier displays all shipments have been delivered, contact customer service. How do I obtain an invoice for my purchase? Click here to view all of your orders. Look for the order you wish to obtain an invoice for, click the "View this Order" button. Then click the "Printer Friendly" link in the upper right hand corner. How do I change the e-mail address and/or password associated with my account? One moment, please... I forgot my password... One moment, please... How do I change my email preferences? One moment, please... I'm having problems with your website. One moment, please...
“
You can buy from East Coast TVs and feel comfortable with the whole transaction from start to finish. Leo K
The price was $500 less than the closest competitors. East Coast customer service was very accommodating. Elbert
East Coast processed my order quickly and the TV arrived in excellent condition in about one week. Oren C
David was very helpful and knowledgeable the delivery was on time and they called ahead all and all good price and good... Nir S
I was happy with your company and would not hesitate to do business with you again, when I need another product. Eugene S
It was at my mom's house (it was a present) the NEXT morning. It was a great experience and I'll definitely order from them... Daniel C
The product is excellent and it was a pleasure working with East Coast TV's. David was extremely helpful and the TV arrived... Brian
I ordered a Panasonic HDTV - TCP50ST50, and I was really amazed with the service. The TV arrived in less than a week. John K
This is my second one that I purchased from East Coast becaise they have the Best Prices. Great service, Fast Delivery Service. Leo K
I am greatly satisfied with East Coast TV. The TV arrived within a week. I did not face any hassle. Syed A
Dealing with East coast was very easy, their delivery was ahead time and the shippers were very courteous and helpful. Pete
Can't complain they provide the best service i had so far when i bought a TV, also this TV is amazing and their prices unbeatable. Napoleon G
EastCoast is one stop shop for buying televisions. The prices are really really competitive and the service is amazing as well... Gaurav M
The product arrived exactly as advertised. The shipping personnel brought the set in the house, unboxed it and tested... Frank S
Really took care of this customer and delivery was fast and early and yes the TV is fantastic Thanks. Louise S
Like most i was skecptical about buying a tv from here but i just received it today and it is in perfect condition. Adam B
Their price was $400 less than other stores, including Amazon. Received TV in a bit over one week. Anonymous
The East Coat Guys were easy to deal with. Grill was delivered as promised and timely. I would buy from East Coast again! Tom H
Couldn't beat the price, getting through to customer service was a breeze and pleasant, shipping went well and delivery was fast. RSA
The price was the lowest on the Internet, the Customer Service was excellent, and the delivery was very timely and professional. Anthony R
The sales team is extremely helpful and made sure I got my order in a timely manner! Will come back and do more business!!! Jessica D
Shavuot 2013 Schedule*These are exceptions to our regular schedule.
**Our website will be accepting orders throughout the entire holiday.

Close
SaleSave 2% on HDTVs & Appliances!Save 2% on Your Purchase of any HDTV or Appliance, Just pay with a certified check, money order or wire transfer. Use coupon code "PAYCHECK" during checkout.
Close