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FAQsWhat is your return policy? One moment, please... What is your shipping policy? One moment, please... How much money does shipping protection cost? We do charge shipping protection on select merchandise being delivered to select locations. For the most accurate delivery quote call 866.496.5784 to speak with a sales representative. Do you charge sales tax? We only charge sales tax on orders shipping to New Jersey or Rhode Island. The rate on these orders is 7% of the entire purchase. What forms of payment do you accept? We accept Visa, MasterCard, Discover, AmericanExpress, Certified Check, Money Order & Wire Transfer. Can I pay with more than one Credit/Debit Card? You may pay for your order with multiple credit cards, however, you would have to call a support representative to do so. Our website does not yet have this functionality. Is my order in stock? On your product's page, the Availability of the product is located beneath the price. What is the condition of my product? On your product's page, the Condition of the product is located beneath the price. Do you match the prices of your competitors? Our prices are too low to offer any further discounting. Do you offer volume discounts? Volume discounts may be available. Please contact us for more information. Do you guarantee the prices of your products? No, if the price of your product is changed after your order is shipped we cannot adjust the price on your order. When will my order ship? If the items you've ordered are in stock, your order is likely to ship from the warehouse within 48 hours. Once your order ships, we will notify you via e-mail. When will my order arrive? Please login to your account to track your order. How can I track my order? Visit your orders page and select the order you'd like to track. Click on the order and then click on the "Track Your Package" link. I have not received my entire order. Your order may have been shipped in multiple shipments. Please log in to your account to view all of your tracking numbers. If the carrier displays all shipments have been delivered, contact customer service. How do I obtain an invoice for my purchase? Click here to view all of your orders. Look for the order you wish to obtain an invoice for, click the "View this Order" button. Then click the "Printer Friendly" link in the upper right hand corner. How do I change the e-mail address and/or password associated with my account? One moment, please... I forgot my password... One moment, please... How do I change my email preferences? One moment, please...