The warranty information was communicated to me promptly.
However, I don't like the terms for repair: "If a local service center is not available in your area, the unit must be returned to Mack Camera & Video Service for repair. Such on-site service will only be offered if your location is within a 25-mile radius of an authorized service center. In the case where a product falls outside of this designated radius, it will be the responsibility of the Program owner to arrange for transportation of the Covered Product to an authorized service center at his or her own cost." Since we live 40-60 miles from the nearest TV repair shops, THIS WARRANTY IS OF VERY LITTLE VALUE TO ME AND I PAID TOO MUCH FOR IT!!!!
December 23, 2014
Elizabeth Zdunich from Pensacola, FL United States
Hope not to use it
5 yr warranty
December 23, 2014
MARK DUROCHER from HIGH POINT, NC United States
Hope we never need it, but the price seems reasonable
5 year warranty
December 28, 2013
Mark Zetts from Raleigh, NC United States
Good deal. Probably not needed on an LED set. My old plasma set started failing at about 5 years old so I went for it.
In home service
December 10, 2013
Anonymous from Morganville, NJ United States
Had to call them to make sure I was in their coverage area. Information card says in home service subject to distance from nearest office. This was not mentioned when service was offered.
Damaged televisions and appliances must be refused upon delivery. Once refused, we'll ship you replacement merchandise at no cost to you. Non-damaged televisions and appliances may be returned within five business days of receipt for a full credit. Damaged merchandise that are not televisions or appliances may be returned within one business day of receipt for an exchange at no cost to you. Non-damaged merchandise that are not televisions or appliances may be returned within five business days for a full credit less two-way shipping of up to $30 each way. All returns must be made in original, manufacturer packaging with all supplied accessories. Refunds issued by us take five business days to be credited to your bank account.
Save 2% on your purchase. Just pay with a certified check, money order or wire transfer. Use coupon code "PAYCHECK" during checkout.
The purpose of this discount is to save you money. When we charge your credit card, we pay fees to banks. Those fees average about 2% of the transaction amount. If you choose not to use your credit card, we'll give you the fees that we would normally pay to the bank. Our objective is to save you money, and we want to do that in every way possible. We are proud to be one of the very few e-tailers offering you this option. Simply, enter the coupon code "PAYCHECK" in your shopping cart, provide a credit card number during checkout for verification and we'll know that you intend to mail us a check or money order. You may also call (866) 496-5784 for wire transfer instructions.
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